Privacy Policy
Last updated: 19/11/2025
Air Agent Properties LTD (“we”, “our”, “us”, “Alveo”, “Aiveo”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, SMS communication, and AI systems.
1. Information We Collect
We may collect the following information:
a. Personal Information
Full name
Phone number
Business phone number
Business email
Company name
Job role
b. Business Information
Public business contact details
Public business website
Public business listings (Google Business Profile, directories, job listings, etc.)
c. Automatically Collected Data
IP address
Device information
Browser information
Cookies & analytics data
This information helps us provide, improve, and secure our services.
2. How We Use Your Information
We use your information to:
Provide AI-powered messaging, appointment scheduling, and lead follow-up services
Book calls or demos you request
Respond to business inquiries
Improve outreach performance & system accuracy
Monitor deliverability and compliance
Provide customer support
Send transactional or informational SMS messages
Maintain internal records
We do not sell your information.
3. Lawful Basis for Processing
We process data under:
Business legitimate interest (B2B communication)
Consent (when you submit a form or communicate with us)
Contractual necessity (providing services you have requested)
4. How We Obtain Phone Numbers
We only contact:
Businesses whose phone numbers are publicly listed on their website, Google Business Profile, or public directories
ORBusinesses who submit their phone number via our forms
ORBusinesses who request information, quotes, or appointments
We do not contact private individuals.
5. Opt-Out Instructions
Businesses may opt out of SMS communication at any time.
To stop receiving SMS messages, reply:
STOP
To get help, reply:
HELP
All opt-out requests are processed instantly.
6. Data Sharing
We do not share or sell data to third parties for marketing.
We only share data with:
SMS service providers (e.g., Twilio)
AI platform tools used to deliver our service
CRM or scheduling tools needed to book appointments
Compliance & deliverability partners
These providers meet strict data-protection standards.
7. SMS Messaging Policy (Required by Twilio)
Air Agent Properties LTD — SMS Terms
By submitting any form on our website or contacting us directly, you agree to receive SMS messages from us for:
Appointment reminders
Qualification updates
Business inquiries
Verification
Follow-up communication
Service-related notifications
Message & Data Rates:
Message & data rates may apply.
Opt-Out Instructions:
Reply STOP to cancel.
Reply HELP for help.
Frequency:
Message frequency varies based on conversation.
We only message businesses for relevant business purposes.
Data Handling:
We do not sell or share phone numbers with third parties for marketing.
Phone numbers are used only for business-related communication.
Data Retention:
We retain business contact information only for:
Delivering our services
Communication history
Compliance & operational records
You may request data deletion anytime.
9. Your Rights
You may request:
Access to your data
Correction
Deletion
Restriction of processing
A copy of all personal data we hold
Contact:
blessed@sales-aiveo.network
10. Contact Information
Air Agent Properties LTD
128 City Road
London, EC1V 2NX
United Kingdom
Email: blessed@sales-aiveo.network
Phone: +353831287333
✅ SECTION 2 — FULL TERMS OF SERVICE
Terms of Service
Last updated: {{DATE}}
Welcome to Air Agent Properties LTD (“we”, “our”, “us”, “Alveo”, “Aiveo”). By using our website, services, SMS communication, or AI systems, you agree to be bound by these Terms of Service.
1. Services We Provide
We provide:
AI-powered lead-generation systems
AI voice agents
AI receptionist systems
SMS automations
Appointment-setting and scheduling tools
CRM and workflow integration
Consulting and technical setup
We reserve the right to modify or update our services at any time.
2. Acceptable Use
You agree NOT to:
Misuse our systems
Attempt to reverse-engineer or copy our technology
Use our services to send harmful, illegal, or abusive messages
Repurpose our systems for spam or non-business communication
We may suspend services if acceptable-use rules are violated.
3. Payment & Billing
If you purchase any service, you agree to:
Pay all fees on time
Provide accurate billing information
Understand that setup fees are non-refundable
Understand that subscriptions auto-renew unless cancelled
Late or failed payments may result in paused service delivery.
4. Appointments & Lead Handling
Our system may:
Book appointments on your behalf
Handle inbound leads
Respond to business inquiries via AI messaging
We are not responsible for:
Leads failing to show up
Lost revenue from missed appointments
Third-party platform failures (e.g., Twilio, email providers)
5. Intellectual Property
All software, AI prompts, systems, flows, and website content are owned by Air Agent Properties LTD.
Clients receive a license to use the system but may not:
Copy
Resell
Distribute
Modify
Claim ownership
6. Limitation of Liability
We are not liable for:
Loss of income
Missed calls
System downtime
Damages caused by third-party providers
Errors resulting from misuse of the system
Your use of our services is at your own risk.
7. Account Access
If you provide us access to:
Your CRM
Your booking calendar
Your SMS or email system
You are responsible for ensuring you own the accounts and have permission to grant access.
8. Termination
We may terminate services if:
Payments fail
Terms are violated
Abuse, fraud, or misuse is detected
You may terminate anytime by contacting us at:
blessed@sales-aiveo.network
9. Governing Law
These Terms are governed by the laws of:
United Kingdom (UK)
10. Contact Information
Air Agent Properties LTD
128 City Road
London, EC1V 2NX
United Kingdom
Email: blessed@sales-aiveo.network
Phone: +353831287333